We deliver next day to all of mainland UK and Northern Ireland.
We have distribution centres throughout the UK, so we can make sure we get your delivery to you fast efficiently and by local drivers who have local knowledge.
Orders will usually be delivered between 8am and 6pm.
Orders for next working day delivery must be placed by 5.30pm.
For orders under £ 49.95, the delivery charge are £5.99
For orders over £49.95 the delivery charge is FREE
OK so you cant leave it on hope alone that you might see the delivery guy before your deadline… then get your delivery guaranteed before next day 12 noon or 10am.
Simply contact us and we will make sure it happens.
Next day pre 12 noon delivery we charge £14.99
Next day pre 10am delivery we charge £18.99
Need it SAME DAY we can deliver same day to the following London postcodes:
W1, W2, WC1, WC2, SW1, SE1, N1, EC1, EC2, EC3, EC4, E1, E2, E3, E14, E15, E16.
Prices for other postcodes available on request.
Sameday delivery is FREE for orders over £69. if placed between 9am - 12pm.
For sameday orders under £69, or orders placed after 12pm we charge £14.99.
If you need it sameday to one of the above postcodes and you need it within 3 hours and if it will fit on a bike then we can get it to you for a £18.99 charge.
Orders placed after 5.30pm on Friday will be processed on the following working day (Monday) and delivered the day after (Tuesday).
Deliveries to Northern Ireland, Isle of Wight, Scottish Islands, Isle of Man & Channel Islands incur an extra delivery charge. We will contact you immediately if this applies to your order and only proceed with your approval.
We can deliver sameday to other UK postcodes. Please contact us for a price.
We do not deliver to PO Boxes.
Some items such as Furniture, large electrical appliances and some safes may incur an additional delivery charge. We will contact you immediately if this applies to your order and only proceed with your approval.
Furniture, some large electrical appliances and some safes can only be delivered to the ground floor.
We have a "No Quibbles Return" policy which means you can return anything you order from us within 14 days of receiving it. The only items we exclude from our returns policy are special order items (non catalogue items), catering items, some facilities management items and software. Items returned as not required within 14 days will receive a full credit and will be collected at no charge to you.
All we ask is that the product is in its original packaging and in a re-saleable condition. Please note we can only accept returned toner & ink cartridges that haven't been taken out from the manufacturers original packaging.
For small or fragile items please make sure they are securely packed in to a box which is then sealed.
You can return items online by logging in and going to My Account>Recent Orders, selecting the order and then selecting the item you need to return. You will receive a confirmation email accepting your return and the goods will be picked up in the next 3 working days.
Please make sure items are in there original packaging and in a re-saleable condition.
Place the item into a box and seal. Please mark the outer box only with the returns number that will be supplied to you.
You can also return items by contacting us and we will do the rest.
Ordered the wrong item and need to exchange it… no problem… let us know within 14 days of receiving the item by simply following our returns procedure to return the unwanted item (See "How To Return An Item") and then place an order for the correct item online in the usual way.
You can also arrange an exchange by calling us and we will do the rest.
Damaged or incorrect delivered items must be reported within 3 days of receiving the item. Simply follow our returns procedure to return the damaged or incorrectly delivered item (See "How To Return An Item") and then simply place an order for the correct item online in the usual way.
You can also report damaged and incorrect goods delivered by calling us and we will do the rest.