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Where do you deliver?
We deliver to all of the United Kingdom mainland.A limited number of remote postcodes are subject to an additional delivery charge. We will notify you immediately if this applies to your order, and we will only proceed with your approval.
We can also deliver to Northern Ireland and the Isle of Wight, Scottish Islands, Isle of Man & Channel Islands for an additional delivery charge, please call us for delivery prices for these specific delivery areas.
When will my order be delivered?
Orders placed by 5.30pm will be delivered on the next working day.Orders received on Friday evenings, Saturdays and Sundays will be delivered on Tuesday.
Some items such as furniture, electrical or special order items may have a longer delivery lead-time. We will notify you immediately if this applies to your order.
How much will delivery cost?
Delivery is free for orders over £30 (Exc VAT).A charge of £3.99 will be made on orders under £30 (Exc VAT).
What is the returns policy?
We offer a “No Quibble Return” policy.Contact us at orders@notjuststationery.com within 30 days of receipt via the Contact Us link on the homepage within FOURTEEN DAYS of receipt and we will arrange for a collection at no charge to you. You will receive a full credit. Damaged items and shortages need to be brought to our attention within three days.
We may accept returns for items not required after fourteen days but at our discretion and less than 100% credit value.
Please note that due to health and safety regulations we are unable to accept returns on any food or beverage goods, including biscuits, coffee or water.
How do I make a return?
To make a return, please repackage the item in the original packaging (including all manuals and component parts) and contact us to arrange for pick-up. Please do not send in any items by post. Returned products must be in an unused and resalable condition unless they are defective or were damaged upon receipt.
Payment
How Do I Pay for my order?Credit/Debit Card
We accept Visa, Mastercard, Delta, Switch, Solo, Electron and Visa Purchasing Cards. We recommend that you submit your credit card details when requested at the payment option screen at the end of your order. Alternatively, you may call us with your payment details to finish the last part of your online transaction.Account facility
Business Customers can open a 30-day FREE credit account. We will issue a VAT invoice to you after the delivery of your order. Payment terms are strictly 30 days net from invoice date.How do I open a business account?
Please contact us to open a business account.We can in normal conditions credit check and open a business account the same day.
©
2006 Not Just Stationery Ltd: Your Complete Office Solutions Company